Privacy Policy
Effective date: 2026-03-02
Overview
UplineAgent (“we”, “us”) may contact you by phone call and/or text message in response to your request for information about burial or cremation expense coverage. This Privacy Policy explains how we collect, use, and share information in connection with that request.
Information we collect
- Contact information (such as name and phone number) submitted via online request forms (including forms hosted by third parties such as Facebook Lead Forms).
- Message and call activity (such as time, phone numbers, and message content you send to us).
- Basic request details you provide (for example: state of residence, preferred callback time, or related notes).
How we use information
- To respond to your request and provide information about burial/cremation expense coverage.
- To schedule callbacks and provide customer support.
- To comply with legal requirements and carrier messaging policies.
- To prevent fraud and abuse, and maintain security of our systems.
How we share information
We may share information with service providers that help us operate our communications (for example, phone/SMS providers) and with licensed insurance agents when you request to speak with an agent. We do not sell your personal information.
Your choices
- Opt out of texts: Reply STOP to any message to stop receiving texts.
- Help: Reply HELP for help.
Contact
Email: support@uplineagent.com
Phone: +1 (916) 249-0849
SMS Terms & Conditions